CARRIAGE TERMS

Thank you for choosing our product. In order for you to clearly understand the order processing, delivery, returns and exchanges process, please read the following shipping policy carefully.

Order processing time

All orders are shipped from a US warehouse. For orders that are successfully submitted and payment completed, we will complete the order processing and arrange shipping on the same day. In the event of weekends, statutory holidays or force majeure factors, the processing time may be slightly adjusted, but we will do our best to ensure that orders are sent out in time.

Delivery time

Once your order is shipped, the estimated shipping time is 2 working days for delivery. The actual delivery time may be slightly delayed due to factors such as weather conditions, logistics operation arrangements, or delivery areas, but most orders will be delivered within the estimated time.

Delivery method

We will select reliable local logistics service providers in the United States for delivery based on the order situation to ensure that the goods can be delivered to customers safely and quickly. After shipment, customers will receive a notification email containing logistics tracking information to check the status of the package in real time.

Return policy

If you are not satisfied with the goods you receive, you can apply for a return within 30 days from the date of receipt of the goods. Returned items should be in good condition and comply with the website's return policy. Return requests older than 30 days may not be accepted.

Refund processing time

After we receive and confirm that the returned goods meet the refund conditions, we will complete the review in the prescribed process. Refunds will be made to the original payment method and usually arrive within 3 working days. The specific arrival time may vary slightly depending on the processing speed of the bank or payment institution.

Special instructions

Please ensure that the shipping address, contact information and other information you fill in are accurate. If delivery failure, delay or additional costs are caused by incorrect information provided by the customer, the relevant responsibilities and costs will be borne by the customer. We will continue to provide customers with efficient and reliable logistics services to ensure that every order is successfully delivered.